Returns & Exchanges
At Wall Light, we want you to be completely satisfied with your illumination experience, which is why we offer a 30-day return policy on all standard fixtures. If your lighting choice isn't the perfect fit for your home, we are here to help you find a bright alternative or provide a full refund.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
- 2.Secure the Fixture
Carefully repack the light fixture in its original packaging, including all mounting hardware and instructions, to ensure it is not damaged during transit.
- 3.Ship the Package
Affix the provided shipping label to the outside of the box and drop it off at your nearest authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned item, we will process your refund or exchange within 5-7 business days to your original payment method.